Frequently Asked Questions
Episodes
What are episodes?
- Our monthly drops that inform, acknowledge, and celebrate humanity.
Promotions
What are the perks of signing up for the ppl newsletter?
- Exclusive promotions, weekly philosophical thoughts, and projects we're passionate about...
Quality
What makes the apparel good quality?
All fabrics, inks, and garments used are certified with 🌎 standard regulation.
Learn about these standards below:
- WRAP Certified Factories
- CPSIA Certified Inks
- OEKO TEX-100 Standard Fabric
- (RCS) Recycled Claim Standard
Sizing
What is the fit/sizing of ppl's apparel?
- All apparel products have size comparisons that can be found inside product detail descriptions.
- True to size, loose fit, boxy fit, etc.
Sustainability
What sustainable actions are being taken? 🍃
- ZERO landfill waste
- Water conservation through DTG & eco-friendly inks
- ♲ Recyclable fabric materials
- Reducing carbon emissions through local fulfillment
- Ethical production & manufacturing
Print on Demand
What is Print on Demand?
- We hold no inventory, only fabrics that produce our pieces.
- We make your order, when you place your order.
- Learn more about our reasoning for doing so here.
Shipping & Delivery
What are the estimated shipping & delivery times?
USA, MEX & EU estimates based on average orders being processed currently are the following:
- Production: 5 - 10 days
- Shipping: 3 - 5 days
- At your doorstep: 8 - 14 days
*** Remaining Latin America, Asia, Africa, & Australia: Approximately 14 - 20 days ***
Visit our shipping policy for details.
Returns & Refunds
How does One go about returning/exchanging items?
- Visit our return policy to see if your order/items qualifies for a return/exchange.
Product Care
What are the best practices for keeping my apparel looking new?
- 🏷️ Tear away care label on ALL products
- 🫧 Machine wash cold, inside-out, gentle cycle with mild detergent & similar colors
- 🚫 NO fabric softeners
- ⼲ Tumble dry low / Hang dry for longest life
Contact Us
Contact us at support@pplprdctns.com if you do not see your question answered, have order concerns or potential collaborations.