Frequently Asked Questions

Episodes

What are episodes?

  • Our monthly drops that inform, acknowledge, and celebrate humanity.

Promotions

What are the perks of signing up for the ppl newsletter?

  • Exclusive promotions, weekly philosophical thoughts, and projects we're passionate about...

Quality

What makes the apparel good quality?

All fabrics, inks, and garments used are certified with 🌎 standard regulation.

Learn about these standards below:

Sizing

What is the fit/sizing of ppl's apparel?

  • All apparel products have size comparisons that can be found inside product detail descriptions.
  • True to size, loose fit, boxy fit, etc.

Sustainability

What sustainable actions are being taken? 🍃

  • ZERO landfill waste
  • Water conservation through DTG & eco-friendly inks
  • ♲ Recyclable fabric materials
  • Reducing carbon emissions through local fulfillment
  • Ethical production & manufacturing

Print on Demand

What is Print on Demand?

  • We hold no inventory, only fabrics that produce our pieces.
  • We make your order, when you place your order.
  • Learn more about our reasoning for doing so here.

Shipping & Delivery

What are the estimated shipping & delivery times?

USA, MEX & EU estimates based on average orders being processed currently are the following:

  • Production: 5 - 10 days
  • Shipping: 3 - 5 days
  • At your doorstep: 8 - 14 days

*** Remaining Latin America, Asia, Africa, & Australia: Approximately 14 - 20 days ***

Visit our shipping policy for details.

Returns & Refunds

How does One go about returning/exchanging items?

  • Visit our return policy to see if your order/items qualifies for a return/exchange.

Product Care

What are the best practices for keeping my apparel looking new?

  • 🏷️ Tear away care label on ALL products
  • 🫧 Machine wash cold, inside-out, gentle cycle with mild detergent & similar colors
  • 🚫 NO fabric softeners
  • ⼲ Tumble dry low / Hang dry for longest life

Contact Us

Contact us at support@pplprdctns.com if you do not see your question answered, have order concerns or potential collaborations.